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Mark Barnes
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13 Stanley Street, Brunswick, Victoria, 3056 0411 964 058 mark@markbarnes.com.au |
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Career Statement |
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I have a bachelor's degree in journalism from RMIT and I’m currently undertaking a Masters in International Relations at Melbourne University. I am an avid media enthusiast and fully utilised my undergraduate degree to advance these skills. I’m an articulate and proficient writer and communicator, I have a strong work ethic, and intense desire to learn. I would relish any and every opportunity to put these skills into practice. |
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Education |
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2017 – Current |
Melbourne University |
Masters of International Relations |
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2014 – 2016 |
RMIT University, Melbourne |
Communications (Journalism) |
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Feb 2016 – May 2016 |
University of the Philippines |
Exchange Semester |
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2013 – 2014 |
Victoria University, Footscray |
Communications (Professional Writing) |
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Professional Overview |
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Jul 2016 – Dec 2016 |
Journalist |
City Journal |
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City Journal is an RMIT publication |
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Role Overview |
City Journal is a part of the third year course assessment. We were required to produce video, audio, and written content and publish it online |
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Outcomes |
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Feb 2016 – May 2016 |
Intern |
Rappler (Manila, Philippines) |
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Rappler is a major online source of news media in the Philippines. |
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Role Overview |
As an intern I was involved in covering events, hard news writing, interviewing, following leads, engaging with local NGOs, community groups, and political associations to uncover/develop stories and ideas for publication in Rappler. |
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Outcomes |
Duterte operates in zone of ‘cursed and sacred’ The value of Marcos jewels according to the Philippine government Go back to ‘roots’ – TEDx Miriam College speakers Too frequent fires at UP Diliman? Recalling the past, looking to the future: X users react to #EDSA30 |
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July 2015– Dec’ 2015 |
Floor Manager |
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Off Beat Mondays is a live variety show on C31. |
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Role Overview |
I was involved in managing talent and floor operations for this one hour variety show filmed weekly. It involved thinking quickly and reacting swiftly to a rapidly changing environment. |
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June 2015 |
Freelance Reporter |
Channel 31 |
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Channel 31 is a local television station in Australia |
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Role Overview |
Covering local news, researching stories, recording and editing audio and visuals. |
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Segments Aired |
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March 2014 – June 2014 |
Reporter |
RMIT Catalyst |
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Catalyst is the RMIT student press. It produces a bi-monthly magazine and online news reporting . |
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Role Overview |
This role involved writing a fortnightly hard news story, using interviews and press releases, and working to tight deadlines. |
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Outcomes |
Former Prime Minister Julia Gillard visits RMIT Chemical accident causes disruption on city campus Assessment reviews: “Don’t bother; it doesn’t change anything” |
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Feb 2013 |
Freelancer |
Hijacked |
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Hijacked is a national web based student publication. |
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This is a freelance role. It has a focus on student centric content and involves writing opinion pieces, working to deadlines, and finding relevant content. |
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Outcomes |
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Miscellaneous |
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May 2015 |
Shortlisted, Emerging Writer’s Festival Monash Prize |
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This competition was open to all undergraduate students in Australia. |
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The End of Unemployed Anastasia and the Once Rebellious Panda |
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June 2015 – Current |
Vice-President/Co-founder |
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The RMIT Press Club aims to provide industry access and a collaborator website for student content. |
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Role Overview |
As a founding member this role has involved garnering support, promoting membership, and leading the development of the website. It has also involved developing editorial guidelines and processes and a system of content and people management. |
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Other Languages |
Intermediary Spanish (Spanish 1 & 2) |
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Work Experience |
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Aug 2016 – Current |
Customer Service |
Sportsbet |
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Key Responsibilities |
This role involves assessing, analysing, and solving customer queries and concerns. It requires: a vast knowledge of gambling and sports, patience and reasoning skills, and above all a strong ability to communicate. |
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Mar 2015 – Jan 2016 |
Market Researcher |
DBM Consultants |
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DBM is an outbound market research call centre. |
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Key Responsibilities |
This role involved outbound calls to a variety of a people to conduct market research for a number of companies and government organisations. Careful questionings, and communication skills were essential to success in this role. |
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Jul 2007 – Nov 2014 |
Owner/Founder |
Put It On A T-shirt |
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Put It On A T-shirt was an online t-shirt printing business. |
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Key Responsibilities |
This role covered all areas of small business management. Including managing staffing, ascertaining and meeting client requirements, and phone, face to face, and online customer service. |
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Nov 2005 – Nov 2008 |
Front Line Associate |
GE Money |
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This was an inbound/outbound collections role. |
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Key Responsibilities |
Adhering to compliance legislation, following procedures, problem solving through rapport building and questioning techniques in order to ascertain a customer's situation and best meet their account’s recovery needs. |
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Nov 2004 – Nov’ 2005 |
Customer Service Consultant |
UCMS (Telstra) |
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This role was an inbound customer service role dealing with Telstra dealerships. |
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Key Responsibilities |
Problem solving, applying and removing products from client accounts, and settling customer complaints in a high pressure environment demanding strong communication skills and a broad knowledge base. |
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